Personal and Non-Personal Information
We collect both Personal Information and Non-Personal Information.
“Personal Information” is information about you that can be used to contact or identify you on-line or off-line. This includes your first name and last name, your date of birth, the city and country of your residence and your email address. “Personal information” may also include a unique device ID for the mobile device upon which you have installed nüurdle or the user identifier 'user name' when used in conjunction with your personal information.
“Non-Personal Information” is information that, by itself, cannot be used to identify or contact you personally and can include your gender and your age group and gender preferences as configured in the user settings within
Personal information also does not include “aggregate information”. Aggregate information is data we collect about the characteristics and activities of the users of nüurdle and used to enhance and improve the services which our product provides, and from which any Personal Information has been removed. Such information may include demographic information, such as your unique user or user identifier (when not matched with or tie to your Personal Information), city of residence, information about your device, software, platform and Internet IP address. We collect aggregate information about the use of the Services to provide the best possible service and allow us to make certain recommendations and internal reports and share such information with our partners about how our customers use the Services so that our partners also understand how people use the Services and they can provide you with an optimal user experience.
We may combine Personal Information and Non-Personal Information to be used to improve your experience with or to aggregate it with information collected from other users to improve or analyze the Services.
How Personal Information Are Collected
To assist us in personalizing and improving the Services, and allow our users to set up a user account and profile that can be used to personalize their experience in using the Services, Personal Information are collected from you.
We may collect your Personal Information in a number of ways such as, during your (1) registration to create a nüurdle user account after installing nüurdle on your device, (2) creation of a personal profile in user settings and preferences as required on initial use, (3) subsequent changes to your user settings and preferences as you use nüurdle, (4) customer support or technical service requests, (5) communications with other registered users on nüurdle, (6) participations in promotional or marketing activities, surveys, and other alerts, (6) purchase of subscriptions on nüurdle. Depending on the activity in which you are involved, information that we collect from you will vary.
Cookies and other technical information – We may collect certain technical information from you when you use nüurdle or the website associated with nüurdle in order to (i) manage advertising; (ii) analyze the usage of our services; and (iii) provide a more personalized experience. We and our service providers use tracking technologies to collect and analyze certain types of technical information, including cookies (cookies are small files applied to your browser to track movements within websites), platform type, device and identifiers, domain names, IP addresses, landing pages, the number of clicks, pages viewed and the order of those pages, referring and exit pages, URLs, the amount of time spent on particular pages, browser types and language, game state and the date and time of activity on our sites or games, and other similar information. For our internal use, we may also associate this information with your user ID number. However, please note that we do not combine the general information collected through cookies with your other Personal Information to inform us your identity or what your email address or screen name is.
Other technologies may also be used by us, which include: (i) flash cookies (which help us in preventing fraud, remembering your in-game preferences and speeding up load times); (ii) tracking pixels (which permit us to advertise more efficiently by (a) not serving certain promotional messages to our current users, (b) identifying the source of a new installation or (c) delivering advertisements to you on other websites); and (iii) web beacons (which assist us in determining if a certain page was visited or whether an e-mail was opened).
Most browsers have an option to alert you on attempts to place cookies on your computer or other devices or disable the cookie feature, which will not permit your browser to accept new cookies, or allow you to decide to accept each new cookie in a variety of ways. If you disable cookies, you may run the risk of losing some of the features and functionality provided by our Services. We strongly advise you not to disable the cookies feature so that you can enjoy some of the Services’ most attractive features.
When you download and use nüurdle on your mobile device, we also collect information regarding your unique device or user identifier and country in which the mobile phone or device is registered or located, and other information such as user name, or e-mail address. When nüurdle is used we also collect information about your mobile device type and operating system. We use such information in relation to providing the services associated with nüurdle such as to authenticate you and to communicate with you regarding the Services by push notification. By using the Services, you agree to letting us retain all the above information in any form as we see fit. We only collect information to the extent that is reasonably necessary to comply with your requests and our legitimate business objectives.
How and Where Personal Information Are Stored, International Transfer and Personal Information Security
We also understand the importance of keeping your information safe and secure. We have implemented commercially reasonable security measures to safeguard and secure your information and to prevent the destruction, loss, misuse and alteration of information under our control. There is no transmission method over website or Internet that is completely flawless, even though we have our commercially reasonable security measures in place against possible breaches of our sites’ security and our user records and databases, and we are not liable for data loss, hacking, unauthorized access or other breaches in relation to our servers and systems or guarantee the security of user account information. Any transmission of your information to our sites is done at your own risk. After we receive your information, we have procedures and security measures in place to attempt to prevent any unauthorised access. You should also limit access to your computer (or other device) and browser by logging out after you have finished accessing your account to ensure that there is no unauthorized access to your account and Personal Information.
How Personal Information Are Used
We may use your Personal Information, Non-Personal Information or aggregate information collected from you in any one or more of the following ways to:
- provide advertising and promotional information in connection with the Services
- prevent fraud or potentially illegal, unethical or legally actionable activities, and enforce the relevant terms of service
- provide to government or law enforcement officials to protect our rights and property as well as those of third party and protect the safety of the public or any person
- communicate with you about the Services
- provide technical support and respond to user requests
- operate, maintain and manage the Services
- solicit feedback and input to improve the Services, including our websites, products and services and personalize your user experience, diagnose problems with our server and develop new product and services
- if you consent or do not object to our use of your Personal Information in direct marketing (please see further details in the “Use of Personal Information in Direct Marketing” section below), conduct direct marketing activities, such as sending you offers, promotions, rewards, discounts, events and benefits in relation to the Services and products and services offered by our business partners or third party merchants.
Use of Personal Information in Direct Marketing
From time to time, we may conduct direct marketing of the Services through email, direct mails, telemarketing, fax and/or other form of communication to you. We intend to use your Personal Information for direct marketing carried out by us or one of our business partners or third party merchants. For the purpose of direct marketing, we shall use your name (including surname and given name), email address and other information, if any, that you provide to us for offers, promotions, rewards, discounts, events and benefits in relation to the Services and products and services offered by our business partners or third party merchants.
If you do not wish (i) any of your Personal Information to be used in any of the described direct marketing activities, or (ii) to receive from us (a) any promotional and direct marketing materials, (b) any particular types of promotional and direct marketing materials, and/or (c) such materials through any particular means of communication, you can at any time opt-out, free-of-charge, by contacting us at
, following the “opt-out” instructions contained in the relevant communications.
How Personal Information Are Shared
In general, we do not sell or rent your Personal Information to other third parties. Your Personal Information is only shared in the following circumstances:
Users’ profiles – By using nüurdle information from your user profile information including your username and other information entered by you (“User Submissions”) will be made available to other users to facilitate user interaction within the Services. Additionally information in your profile such as preferences will be used to facilitate the functionality of nüurdle but this information will not be directly communicated or made available to any third parties.
Protection of our rights and those of others – If we believe in good faith that the release of your Personal Information is necessary to comply with the relevant law and regulation, enforce or apply our conditions of use and other agreements, or protect our rights, property, or safety, or those of our employees, users or others, we may do the same. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
Responses to User Submissions – nüurdle may send communication to you relating to your User Submissions as part of the Services. You agree that by posting such User Submissions, you may be receiving communication from nüurdle that we determine in our sole discretion relate to your User Submissions.
Advertisers – You agree that any of the information we have collected from you (including information you may have decided not to show to other users) may be used by us to choose or allow the advertisers to choose the appropriate audience for their advertisements.
Affiliated businesses that we do not control – A variety of businesses may become affiliated and work closely with us. Through the Services, items may be sold to you by such affiliated businesses, and services or products may also be provided or sold to you by us jointly with such affiliated businesses. You can recognize when an affiliated business is associated with your transaction, and we may share your Personal Information that is related to such transactions with that affiliated business.
Linked Third Party Sites’ Privacy Policies
The Services may also contain other third party service providers’ tracking tools. We may use such third parties’ APIs/SDKs in providing the Services to you, which may allow these third parties to analyze user information. Although these third parties may have access to your Personal Information when services are performed for us, they may not use such information for any purposes other than to provide their services.
You may decide not to disclose any of your information, even though such information may be necessary to take advantage of or register for certain features of the Services. Please let us know at
How Personal Information Are Accessed or Amended
You may access or amend any Personal Information collected and held by us by changing the relevant information within the details and preferences section of
nüurdle. You may additionally contact us at
if you would like to stop using your account(s). We will review, update, correct or delete the relevant information as appropriate and your information may still be retained in our systems for enforcing our user agreement, maintaining the security, integrity and operation of our sites and the Services and resolving any disputes.
Please get in touch with us at